Frequently asked questions

Everything you really need to know about our services

What if I placed my order with the incorrect container number? What should I do?

Contact us right away by going to our supportsite: Most orders are transmitted immediately to our site, and we will do our best to to make sure your order is fine.

What do I do if I do not receive order confirmation via email?

- Confirm that you are able to receive incoming email.
- Check any spam folders on your email.
- Contact us to confirm your email in our system.

What if I have trouble paying on the website?

Use our support site: and select the issue as as urgent. We will contact you as soon as possible.